Set up employee clock-in channels and kiosks

Employees clock in and use self-service through channels you switch on: the mobile app, web clock-in from a browser, a Viber or Telegram chat bot, or a shared kiosk tablet.

Who can do this: Owner, Admin (Settings). Pairing codes on employee profiles: Owner, Admin, HR.

Employee Access channels

Settings → Employee Access controls how employees clock in and use self-service. It has cards for Mobile App, Web clock-in, Viber and Telegram. Messenger is coming soon.

Your plan includes a set number of field clients (channels). For what each plan includes, see Pricing on panatag.app.

• Mobile App: click Enable this channel.
• Web clock-in: click Enable this channel. Employees then clock in and out from the employee portal in any browser.

Each channel you turn on uses one field client. When all of them are in use, the other cards show Switch to this instead. It turns off your current channel and turns on the one you picked. For example, to move from the mobile app to web clock-in, click Switch to this on the Web clock-in card, then Switch to Web clock-in.

Connect a Viber or Telegram bot

1. On Settings → Employee Access, click Connect on the Viber or Telegram card.
2. Create a bot: use Viber Bot Factory for Viber, or @BotFather with /newbot on Telegram.
3. Click I have my token and paste the bot token.
4. Click Verify & Connect.

Disconnect removes a bot. After connecting, give employees pairing codes from Employees.

Give employees chat pairing codes

For one employee: open their profile, go to the Chat access tab and click Generate pairing code. This gives a one-time code and QR code the employee uses to link Viber or Telegram. Click Revoke to unlink a channel.

For everyone at once: on the Employees list, click Bulk pairing codes. This creates codes for every employee not yet linked, and you can Print sheet or Download CSV.

Completing an employee’s offboarding revokes their chat access.

Register a kiosk tablet

Kiosk devices are a paid add-on; see Pricing on panatag.app. Enable the add-on under Billing → Add-ons.

1. Go to Settings → Devices & kiosks and click + Register device.
2. Enter a Label and choose how the kiosk identifies employees: Employee no. + PIN, Badge / RFID or Fingerprint (on-device). Optionally pick a branch.
3. Click Register.
4. Copy the Device ID and Device key. The device key is shown only once.
5. On the tablet, open the /kiosk page, enter the Device ID and Device key, and click Pair device.

Manage kiosk credentials and devices

Set each employee’s kiosk PIN or badge under Employee kiosk credentials on Settings → Devices & kiosks.

For each kiosk device, use Rotate key to issue a new device key, or Revoke to remove the device.