Manage your plan and pay invoices

The Billing page shows your plan, current billing period and subscription status. From there you change plans, apply promo codes, manage add-ons and pay invoices.

Who can do this: Owner. The Accountant can view Billing but only the Owner can change anything.

Change your plan

1. In the sidebar, click Billing.
2. Click Choose a plan.
3. Pick Monthly or Annual. Annual billing gives you 2 months free.
4. Click Choose followed by the plan name (for example, Choose Medium).

Panatag’s plans are Startup (free), Small, Medium and Large. For prices, see Pricing on panatag.app.

Apply a promo code

You can enter a promo code at any time: before you choose a plan, during your free trial, or while your plan is active.

1. In the sidebar, click Billing.
2. Type the code in the Promo code box, then click Apply.

Panatag then tells you what the code did:

• Free months push back your next invoice date. During a free trial, they make the trial longer. Invoices already issued don’t change.
• Discounts start from your next invoice and stop at the end date, if the code has one.
• If you haven’t chosen a plan yet, the code is saved and applies when you choose one. If you’re on the free Startup plan, it’s saved and applies when you upgrade to a paid plan.

Things to know:

• Only one promo discount can be active at a time. A code that only gives free months still works while a discount is running.
• Each code can be used once per company.
• If an invoice is past due or your account is suspended, settle the open invoice first, then apply the code.
• If the code isn’t recognized, check the spelling. It may also have expired or been used up.

Turn add-ons on or off

Open Billing → Add-ons, then click Enable or Cancel on an add-on. Enabling takes effect right away and is first charged on your next invoice; nothing is prorated mid-period.

• Kiosk / tablet attendance: ₱99 per registered device per month. Available on Small and up.
• Extra branches: ₱99 per month for each active branch over your plan’s allowance. Available on every plan, including Startup.

Branch allowance

Each plan includes a number of active branches: Startup 1, Small 1, Medium 3 and Large 10. Inactive branches don’t count.

When you reach the allowance, + New branch and Reactivate are turned off on Settings → Branches, and the tab shows Turn on extra branches, which opens Billing → Add-ons. With Extra branches on, you can add as many branches as you need and pay ₱99 a month for each one over the allowance.

If you have more active branches than your plan includes (for example after switching to a smaller plan), nothing is switched off. Your branches keep working, but you can’t add or reactivate one until you either deactivate enough branches or turn on Extra branches. You choose which branches to deactivate.

Pay an invoice

Open Billing → Invoices, then click Pay on an open invoice.

1. Scan and pay: scan the payment QR code with GCash, Maya or your bank app, or send a bank transfer to the account details under it. On your phone, click Save QR and pick the image from your gallery in the app.
2. Tell us you paid: enter the reference number from your receipt and the amount, and optionally upload a screenshot of the receipt. If you paid in cash or want to add a note, click Paid in cash, or want to add a note?
3. Click Record payment.

The invoice shows Payment under review until our team confirms the money arrived, then it’s marked paid. You can pay an invoice in parts; it stays open until the full amount is verified.

Online card checkout is paused for now, so every invoice is paid this way. Automatic billing is coming, and we’ll email you before it starts. If the dialog shows no QR code, email hello@panatag.app for our bank details.

Unpaid subscriptions

If your subscription is unpaid, some features may lock until you pay. The Billing page always stays reachable so you can pay.

When a feature isn’t in your plan, its page shows a locked panel with See plans (which goes to Billing) or See add-ons.